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Which of the following should you do after a problem has been completed at an on-site service call

What should you do after finishing your computer repair?

What should you do after finishing your computer repair ? Put everything back together the way it was and clean up any mess. Then explain to the customer what you just did and what was malfunctioning. Verify that everything works.

What should you do if you Cannot solve a problem that you are working on?

What should you do if you cannot solve a problem that you are working on ? The problem should be escalated so that it is assigned to someone higher in the support chain.

What are two valid steps in the six step troubleshooting method?

Six – step troubleshooting methodology . Identify the problem ; establish theory of probable cause; test the theory; establish a plan of action and implement it; verify system functionality; and document everything.

What should you do before making any changes to the computer?

When making an on-site service call, what should you do before making any changes to software or before taking the case off a computer ? Ask the user to describe the problem in detail and if there is data on the hard drive not backed up. Then ask permission to service the computer .

What should be done if a system Cannot boot from the hard drive?

Press the key and enter BIOS. In BIOS, go to boot sequence tab. If you find that the boot sequence is wrong, move the preferred device ( hard drive in the case) to the first place using up/down arrow keys. Hit Enter and restart your system .

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What are the six steps that you can use to solve any computer problem?

1) Interview the user and back up data, 2) Examine the system and form a theory of probable cause or your best guess, 3) Test your theory, 4) Plan a solution and implement it, 5) Verify all works and take appropriate preventive measures, and 6) Document what happened and the outcome.

How do you fix all problems?

5 Ways to Solve All Your Problems Solve the problem . Sometimes it’s as easy as that. Avoid the problem . There just may be some things on that to-do list that will go away if you wait long enough. Cut the problem down to size. Address an underlying issue. Cope with the problem . Try again.

Can’t solve a problem with the same mind that created it?

Albert Einstein Quotes We can’t solve problems by using the same kind of thinking we used when we created them.

How do you deal with problems on your own?

If so, maybe these six quick tips can help you to solve it a little bit easier. First, ask yourself: is there really a problem here? Accept it. Ask for help. Use 80 percent of your time to find solutions. Break the problem down into smaller pieces. Find the opportunity and/or lesson within the problem .

What are the 7 troubleshooting steps?

Seven – step troubleshooting methodology. The steps are: identify the problem, establish a theory of probable cause, test the theory, establish a plan (including any effects of the plan), implement the plan, verify full system functionality, and—as a final step —document everything.

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What are the steps in troubleshooting?

9.2 General Steps to Troubleshoot an Issue Identify the symptom: Identify the Type of Issue. Find the problem area. Eliminate non-issues: Make sure the correct patches, drivers, and operating systems are installed. Find the cause: Check for typical causes in the area. Find the fix: Find a possible workaround.

What is troubleshooting and its types?

Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. In general, troubleshooting is the identification or diagnosis of “trouble” in the management flow of a system caused by a failure of some kind .

What is the first thing to do when you get a new laptop?

The first 6 things you should always do with your new laptop Step 1: Run Windows update. Step 2: Get your anti-virus sorted. Step 3: Consider your web browser options. Step 4: Set up user accounts and parental controls. Step 5: Get your Start Menu in order. Step 6: Uninstall unwanted software.

What should you do before you turn on a laptop for the first time?

You just need to make sure your son lets the battery charge all the way up to 100% before unplugging the charger and letting the laptop run on battery power for the first time .

What are the important things to put in place when installing a personal computer?

You’ll need a motherboard, a CPU (central processing unit), storage, memory, a power supply, a case, and a monitor. The only thing you might not need if you’re mostly using this PC for home office tasks is a GPU (graphics processing unit), but it’s necessary for photo or video editing and gaming. That’s a lot of stuff .

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